Registered Managers
Not another Care Consultancy! Promising to tick the boxes and improve our ratings by the use of their systems! Having been where you are for over twenty years I am used to being offered that 'yellow brick road' which if taken and followed will lead to good or outstanding ratings.
What I needed was another pair of hands, ears, in fact a clone or two to allow me to be where I needed to be: on the floor, in the office, with my staff, at external meetings, in the training room etc etc etc.. focusing on the immediate but wanting to look ahead and plan.
There is no doubt that this role is one which few other managers can truly envisage.
So how can you as managers be supported? i want to support you as a manager, the “Jack of all trades”, to recognise your own value as the hub and foundation on which your service is built.
You value your staff, recognising your need to care and develop them. You budget for this, yet question the expense if it ‘you’ to be shown as being valued.
Consider this ... If you can recall your last flight...
Waiting to take off and those safety checks start.
The stewards go through emergency procedures and state 'if the cabin depressurises or we hit extreme turbulence and oxygen masks drop - please help yourself before you help others!
DIRECTORS/ PROPRIETORS
(SUPPORT AND HOLDING FOR THE WHOLE TEAM)
Whilst government demanded in 2018/19 that focus be placed on ensuring that enhanced healthcare was given to those within the community and care homes - it did little to recognise the extra pressure that this would place on an already pressured and under supported sector. The NHS has started to recognise through internal focus from staff that those staff need debriefing services not only for the big things but for smaller stresses to.
For enhanced services to be delivered there needs to be an
engaged, active staff team who are motivated and feel valued, safe and essentially heard.
Yes you have a team, managers and team leaders but as I
I of the storm is not about fulfilling the criteria and expectations of the CQC or other regulatory bodies but by its nature along with the trusting nurturing relationship that develops will enable and help you evidence good and outstanding care
Consider managers with experience and hard won connections are leaving the sector at an average of 20% per year and who are taking over? In other key caring services, medical practices etc essential staff are doing the same.
Ask yourself “what is the personal impact I have on my team?’
How do I hold ‘my essential team players?’
How can I help?what can I do?
Then ask what can a service called 'I of the Storm' bring to you? My service offering a chance to stop and think..What are you concerned about?
your reputation?
your bottom line?
your people?
staff retention?
compliance?
ratings?
found as a registered manager for over 20 years- demands on our time are climbing and those demands are becoming increasingly complex.
nurturing
divisive
upbuilding
inclusive
fracturing
calming
positive